Ross Stores, Inc. Sr. Manager, Visual Presentation & Signing in Dublin, California


The Sr. Manager of Visual Presentation is responsible for managing all seasonal and everyday signing packages for both Ross and dd’s brands. These include, but are not limited to, proposing and leading new signing strategies, managing the creative and print vendors and related budgets to deliver multiple seasonal signing packages throughout the year. The Sr. Manager will work closely with merchandising operations, strategic sourcing, store operations, marketing and the buying offices.


•Oversees a team of visual presentation associates for all seasonal and everyday signing programs for both Ross and dd’s brands with a focus on execution, project management, problem solving and process management.

•Facilitates the development of all store signing programs including all store graphics, layout, and signing guides, to ensure that they meet merchandising needs, as well as federal and state laws. Manages store signing portal and ensures availability of signing inventory.

•Develops processes and supports initiatives that ensure new and remodel stores, and special projects are efficient, cost effective and timely. Manages communication flow to all partners including field team that supports all initiatives.

•Partners with the merchandising operations, buying office, strategic vendor sourcing, purchasing, finance and store operations team for input and successful execution of signing programs.

•Owns relationships with outside vendors to design, produce and distribute signing packages. Recommend ways to improve signing packages and efficiencies in terms of design, production, installation and overall cost.

•Oversees all expense and capital budgets associated with all related signing projects. Understands the long-range implications of all initiatives and is able to make recommendations to evaluate ROI on all projects.

•Schedules and conducts regular and ad hoc store visits to research, analyze and evaluate projects as necessary. Serves as a subject matter expert on store signing and other visual programs and best practices.


•Process Improvement

•Critical Thinking

•Results Driven

•Business Acumen

•Problem Solving

•Project Management

•Team Development

•Creativity and Innovation


•7 years of retail visual presentation in signing and design with demonstrated experience

•Must possess practical knowledge of Adobe Creative Suit and Microsoft Power Point

•2-3 years of experience developing and maintaining capital and expense budgets

•Ability to effectively understand and manage signage processes

•Ability to communicate in a clear concise manner (verbal and written) at all audience levels

•Demonstrated ability to negotiate effectively

•Proven ability to coach and develop teams with 3 years managing diverse teams

•Ability to proactively drive solution oriented results

•Demonstrated leadership with the ability to maintain professionalism and focus in an ambiguous environment

•BA or BS degree preferred


Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.

Job requires occasional travel to stores and relevant vendors


Manager, Visual Presentation

Specialist, Sr. Visual Presentation